From a single intro day to a complete onboarding program
Humanitas DMH (HDMH) is a nationwide care organization. Over 1,400 employees and volunteers dedicate themselves daily to supporting people with a learning disability and often multi-problems, who reach out for our help. We especially don’t say handicap anymore because we don’t think in disabilities but in opportunities.
As a specialist in the field of labor market communication, recruitment & selection, Sanne van Leeuwen advises the MT and team managers throughout the country.
"When I started at HDMH 4 years ago, there was very little arranged in terms of onboarding. We only had an introduction day. I wanted to put something fun and interactive in place for our employees. New employees have an average of 2 months notice; there is a chance that they will receive another offer within that time. It was our desire to make new employees feel part of HDMH from the moment they sign the contract until their first day at work."
A second goal was to relieve the burden on team managers. "We have more than 1,200 employees, while there is only one HR advisor per region. We work decentralized. This means that the teams themselves are responsible for their recruitment & selection, and therefore also for onboarding. To ensure that every new employee feels at home and receives the right information, we have opted to set up an onboarding program centrally. This way we can relieve the teams and ensure consistency during onboarding."
Arranging onboarding nationwide
"I had heard about Appical from other healthcare organizations. After my own onboarding period, I indicated within the organization that I wanted to use the onboarding platform. Naturally, questions were asked: What is it? How does it work? The numbers don't lie. Good onboarding ensures that employees stay in service longer. That and my enthusiasm about the possibilities that an onboarding app has to offer ensured that the MT also became enthusiastic. Because that's how we can make a difference. And that's how we can provide all employees with the right information and a warm welcome feeling."
"What followed was an initial session with Appical's onboarding consultant, and a working group consisting of corporate communications, a behavioral expert, a team manager, an MT member and shop floor employees. Together we came up with a storyline. I rewrote the existing corporate texts in the right style, and I checked with colleagues whether the information corresponded with what they experience every day. Then we went live. Nerve-racking! But the great thing is that you can update the content at any time of the day."