Ever since I started working, I remember changing positions after 1.5 to 2 years. Because I want to learn more, or because I feel I can do everything the job...

One of the most frequently asked questions I get from clients is "How do others actually do this"? To answer this question, we organized our first customer day...

When I went to secondary school for the first time, in August 1993, I agreed with some friends from the village where I lived to go cycling together. My...

A question we ask our (potential) clients is: after implementation, who is responsible for the app? It has happened to me more than once that onboarding was a...

One of my clients is an organization who has the highest workload during summer. Therefore they mostly work with seasonal employees. They start in May, work...

The contract has been signed, both parties are happy! Both indeed, the company and the new employee. But does it really stop there? If you ask me, there are...

The magic word in the technology world is 'relevance'. Tech companies like Facebook, Twitter, Instagram as well as Youtube, Spotify or Netflix have become as...

As a Customer Success Manager, Victor has helped dozens of clients get the most out of their onboarding apps. He shares the best practices from these sessions...

Happy new year! As we start fresh into a new series of Appical client roundtables in 2022, let’s have a look back at the 9 key learnings from our roundtable...

More often than not, an employee starting at your company will also be saying goodbye to their previous employer at the same time. That’s what we call...